Patient Scheduling
Remote patient scheduling services play a crucial role in modern healthcare by providing patients with convenient and efficient ways to book, reschedule and cancel appointments. Remote patient scheduling services can enhance patient satisfaction, improve healthcare provider efficiency, and contribute to a more accessible and patient-centered healthcare experience.
Our Service Covers
Handling incoming calls: Answering calls from patients for booking appointment, rescheduling and canceling appointments.
Waitlist management: Communicating with patients if earlier appointments become available due to cancellations or rescheduling.
Appointment Reminder Calls: Making calls to patients for appointment reminder and confirmation.
Reduce No-Shows: Managing cancellation and wait list to reduce no-shows.
Demographic Entry: Entering patient demographics in the system for new patients.
Intake Forms: Completion of basic intake forms.
Insurance Verification: Checking insurance coverage for specific services.
Analytics and Reporting: Providing analytics and reporting to healthcare providers, allowing them to assess appointment trends, patient engagement, and optimize scheduling workflows.
Patient Education: Educational patients o through the remote scheduling process and address common questions or concerns.